Cookie Policy
Last updated: January 15, 2024
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our service.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.
- • Authentication and security
- • Session management
- • Load balancing
- • Form submission
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- • Page views and traffic sources
- • User behavior patterns
- • Performance metrics
- • Error tracking
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
- • Language preferences
- • Theme settings (dark/light mode)
- • Dashboard customization
- • Recently used templates
Marketing Cookies
These cookies track visitors across websites to display relevant and engaging ads for individual users.
- • Advertising personalization
- • Campaign effectiveness
- • Social media integration
- • Retargeting
Third-Party Cookies
We use several third-party services that may set cookies on your device. These services help us provide better functionality and analyze our website performance.
Google Analytics
Helps us understand how visitors use our website and improve user experience.
Cookies: _ga, _ga_*, _gid, _gat
Stripe
Processes payments securely and prevents fraud.
Cookies: __stripe_mid, __stripe_sid
Intercom
Provides customer support chat functionality.
Cookies: intercom-*
Managing Your Cookie Preferences
Cookie Consent
When you first visit our website, you'll see a cookie banner asking for your consent. You can choose which types of cookies to accept or reject.
Browser Settings
You can also control cookies through your browser settings. Here's how to manage cookies in popular browsers:
Chrome
Settings → Privacy and security → Cookies and other site data
Firefox
Settings → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Cookies and site data
Impact of Disabling Cookies
While you can disable cookies, please note that doing so may affect your experience on our website:
Essential Cookies
Disabling these may prevent you from logging in or using core features
Functional Cookies
Your preferences and settings won't be remembered between sessions
Analytics Cookies
We won't be able to improve our service based on usage patterns
Cookie Retention
Different cookies have different lifespans:
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session Cookies | Until browser closes | Authentication, security |
| Persistent Cookies | 30 days - 2 years | Preferences, analytics |
| Third-party Cookies | Varies by provider | Analytics, advertising |
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@aipenpilot.com
- Address: 4 Byers Ct, Randallstown, MD 21133, United States
- Data Protection Officer: dpo@aipenpilot.com