Privacy Policy
Last updated: January 15, 2024
Our Commitment to Privacy
At AIPenPilot, we believe privacy is a fundamental right. This policy explains how we collect, use, and protect your personal information when you use our AI-powered content creation platform.
Information We Collect
Information You Provide
- Account Information: Name, email address, password, and billing information
- Content Data: Text prompts, generated content, and customization preferences
- Communication: Messages you send to our support team
- Payment Information: Billing details processed securely through our payment providers
Information We Collect Automatically
- Usage Data: How you interact with our platform, features used, and time spent
- Device Information: Browser type, operating system, IP address, and device identifiers
- Analytics: Performance metrics and error logs to improve our service
How We Use Your Information
Service Provision
- • Generate AI content based on your prompts
- • Maintain and improve our AI models
- • Provide customer support
- • Process payments and billing
Platform Improvement
- • Analyze usage patterns and preferences
- • Develop new features and capabilities
- • Ensure platform security and stability
- • Conduct research and development
Your Content and Data Protection
Zero Data Retention Policy
We do not store your generated content on our servers. Once content is generated and delivered to you, it is immediately deleted from our systems. Your content remains private and under your complete control.
Data Security Measures
- Encryption: All data is encrypted in transit and at rest using AES-256 encryption
- Access Controls: Strict access controls and authentication for all team members
- Regular Audits: Security audits and penetration testing performed quarterly
- Compliance: SOC 2 Type II, GDPR, and CCPA compliant infrastructure
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
Service Providers
Trusted third-party services that help us operate our platform (payment processing, hosting, analytics)
Legal Requirements
When required by law, court order, or to protect our rights and safety
Business Transfers
In the event of a merger, acquisition, or sale of assets (with prior notice)
Your Rights and Choices
Data Rights
- • Access your personal data
- • Correct inaccurate information
- • Delete your account and data
- • Export your data
- • Restrict data processing
Communication Preferences
- • Opt out of marketing emails
- • Control notification settings
- • Manage cookie preferences
- • Update contact preferences
Cookies and Tracking
We use cookies and similar technologies to enhance your experience and analyze platform usage:
Essential Cookies
Required for basic platform functionality and security
Analytics Cookies
Help us understand how you use our platform to improve performance
Preference Cookies
Remember your settings and preferences for a better experience
International Data Transfers
Our services are hosted in the United States. If you are accessing our platform from outside the US, your information may be transferred to, stored, and processed in the US where our servers are located.
We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission for EU users.
Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@aipenpilot.com
- Address: 4 Byers Ct, Randallstown, MD 21133, United States
- Data Protection Officer: dpo@aipenpilot.com